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Problem Note 57225: A logon is not displayed when the session times out in SAS® Social Network Analysis Server

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In SAS Social Network Analysis Server, you should be automatically redirected to a logon page when the session times out. However, you are not redirected. A logon page is not displayed even when the "Log user off on timeout" parameter is set to Yes in SAS® Management Console (Plug-ins ► Application Management ► SAS Application Infrastructure ► Social Network Analysis 6.2 ► right-click Properties ► Settings ► Policies):

Parameter: "Log user off on timeout"
Value: "Yes"

To resolve the issue, follow these steps:

  1. Comment out the following block of code in the web.xml file (located in the Config\LevX\Web\WebAppServer\SASServer8_1\sas_webapps\sas.sso.snaserver.war\WEB-INF directory):

    <filter> <filter-name>SanitizingRequestFilter</filter-name> <filter-class> com.sas.framework.webapp.servlet.SanitizingRequestFilter </filter-class> </filter>
  2. In the same web.xml file, uncomment the following block of code. If the code does not exist, then add the block of code.

    <!-- <filter> <filter-name>SanitizingRequestFilter</filter-name> <filter-class>org.springframework.web.filter.DelegatingFilterProxy</filter-class> <init-param> <param-name>targetBeanName</param-name> <param-value>sanitizingRequestFilter</param-value> </init-param> <init-param> <param-name>targetFilterLifecycle</param-name> <param-value>true</param-value> </init-param> </filter> -->
  3. In the same web.xml file, uncomment the following block of code. If the code does not exist, then add the block of code.

    <!-- <listener> <listener-class>org.jasig.cas.client.session.SingleSignOutHttpSessionListener</listener-class> </listener> -->
  4. To make sure that SAS® Deployment Manager does not suppress these changes in the future, make the same changes to the SASHome\SASSocialNetworkAnalysisMidTier\6.2\Configurable\wars\sas.sso.snaserver\WEB-INF\web.xml.orig file.

  5. Uncomment the following block of code in the services-config.xml file (located in the Config\LevX\Web\WebAppServer\SASServer8_1\sas_webapps\sas.sso.snaserver.war\WEB-INF\spring-config directory):

    <!-- <import resource="classpath*:META-INF/xss-config.xml" /> -->
  6. To make sure that SAS Deployment Manager does not suppress these changes in the future, make the same changes to the services-config.xml file (located in the <SASHome>\SASSocialNetworkAnalysisMidTier\6.2\Static\wars\sas.sso.snaserver\WEB-INF\spring-config\ directory).

  7. Restart all the SAS® Web Application Server servers.


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Social Network Analysis ServerMicrosoft® Windows® for x646.26.2_M39.4 TS1M3
Microsoft Windows 8 Enterprise 32-bit6.26.2_M39.4 TS1M3
Microsoft Windows 8 Enterprise x646.26.2_M39.4 TS1M3
Microsoft Windows 8 Pro 32-bit6.26.2_M39.4 TS1M3
Microsoft Windows 8 Pro x646.26.2_M39.4 TS1M3
Microsoft Windows 8.1 Enterprise 32-bit6.26.2_M39.4 TS1M3
Microsoft Windows 8.1 Enterprise x646.26.2_M39.4 TS1M3
Microsoft Windows 8.1 Pro6.26.2_M39.4 TS1M3
Microsoft Windows 8.1 Pro 32-bit6.26.2_M39.4 TS1M3
Microsoft Windows Server 20086.26.2_M39.4 TS1M3
Microsoft Windows Server 2008 R26.26.2_M39.4 TS1M3
Microsoft Windows Server 2008 for x646.26.2_M39.4 TS1M3
Microsoft Windows Server 2012 Datacenter6.26.2_M39.4 TS1M3
Microsoft Windows Server 2012 R2 Datacenter6.26.2_M39.4 TS1M3
Microsoft Windows Server 2012 R2 Std6.26.2_M39.4 TS1M3
Microsoft Windows Server 2012 Std6.26.2_M39.4 TS1M3
Windows 7 Enterprise 32 bit6.26.2_M39.4 TS1M3
Windows 7 Enterprise x646.26.2_M39.4 TS1M3
Windows 7 Home Premium 32 bit6.26.2_M39.4 TS1M3
Windows 7 Home Premium x646.26.2_M39.4 TS1M3
Windows 7 Professional 32 bit6.26.2_M39.4 TS1M3
Windows 7 Professional x646.26.2_M39.4 TS1M3
Windows 7 Ultimate 32 bit6.26.2_M39.4 TS1M3
Windows 7 Ultimate x646.26.2_M39.4 TS1M3
64-bit Enabled AIX6.26.2_M39.4 TS1M3
64-bit Enabled Solaris6.26.2_M39.4 TS1M3
HP-UX IPF6.26.2_M39.4 TS1M3
Linux for x646.26.2_M39.4 TS1M3
Solaris for x646.26.2_M39.4 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.